Shipping & Delivery Policy

1 Coverage & Modes
Hybrid fulfilment: On‑site installation in service PIN codes; courier dispatch elsewhere with
guided self‑install (app/videos).
Cash on Delivery: Not available.
Timelines
Courier dispatch: within 2–3 business days; transit 3–7 business days.
On‑site installation (service PINs): scheduled within 3 days of order confirmation.
Tracking & Delivery Attempts
Tracking via email/SMS/WhatsApp. Couriers typically attempt 1–3 deliveries; missed/incorrect
addresses may incur reship charges.
Loss/Damage in Transit
If parcel appears tampered/damaged, refuse delivery and contact us within 48 hours with photos/
video to initiate a courier claim.